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BUSINESS REVIEW


CEO review


Whose Wings Will Win?


Key Figures 2003


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Risk Management


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Board of Directors and Auditors


Group Management


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A return to profitable growth

In recent years competition in the field of air transport has required airlines to produce services more cost effectively than before. At the same time, external threats require from airlines an ability to adapt quickly to changing conditions. Faced with such challenges, large size is not necessarily an advantage, but staying power and flexibility most certainly are. In the new environment, success will come only to those who have what it takes to compete, whose quality of service is in good shape and whose finances are on a sound footing.

As a result of the goal-directed measures we have undertaken, we have come through a difficult year reasonably well. Due to our good basic health and excellent growth prospects, I believe that Finnair's finances will develop positively in the current year and that we can expect to record a profit for 2004.

I would like to thank our customers and our shareholders for the trust they have placed in our company and also for the contribution of our employees in difficult circumstances.

Keijo Suila

 


Mid-Air Mud-Wrestling


The future is in Asia


Competition tests our staying power


From defence to attack


Responsibility to customers and interest groups


A return to profitable growth