Epidemics require preparation
Finnair continually and actively monitors developments in the situation with regard to epidemics throughout the world. The company strives to anticipate changes relating to infectious diseases and the resulting changes in customer behaviour and to react quickly to altered circumstances.
Preparing for epidemics is part of Finnair's crisis management planning. Preparations include continuous situation monitoring and analysis. If necessary, the development of an epidemic and the measures taken in response are communicated quickly and reliably. Guidelines are prepared to protect customers and employees. The company's air transport capacity is redeployed in regions that are deemed safe.
In response to the SARS epidemic and the war in Iraq, scheduled passenger traffic and leisure traffic capacity and routes were rearranged in accordance with plans prepared in advance. Higher insurance premiums as a result of exceptional events as well as wartime surcharges have increased the company's costs. |