
Business Review
CEO review Mid-Air Mud-Wrestling The future is in Asia Competition tests our staying power From defence to attack Responsibility to customers and interest groups A return to profitable growth Whose Wings Will Win? Whose Wings Will Win? From technology to business strategy Operations enhanced by new technology Future growth opportunities Scope for growth also close to home Key Figures 2003 Organisation Scheduled Passenger Traffic Quality and staying-power are decisive Route network lives on demand Price reform a response to market change Quality maintained at a high level Customers covered by improved systems New operating models in subsidiaries A continually developing logistics expert Leisure Traffic Leisure Traffic's Market Leaders Offer Adventure Aurinkomatkat-Suntours Finnair Leisure Flights Aviation Services Support Services Safeguard Quality Ground Handling Catering Technical services Travel Services Travel Agencies' Earnings Model Renewed Selling expertise the priority New, electronic service channels Systems improve processes Risk Management Risk Management in Finnair Operating environment risks Epidemics require preparation Finnair will defend its operating rights Market risk Reliability of flight operations Information technology risk Accident risk Principles of Financial Risk Management Foreign exhange risk Fuel price risk in flight operations Interest rate risk Credit risk Liquidity risk Corporate Governance Group structure Annual General Meeting Board of Directors CEO and the Deputy Group Management Finnair Plc's Management Board Corporate governance of subsidiaries Auditors and monitoring Governing provisions Company insiders Corporate Governance update Board of Directors and Auditors Group Management Traffic Information Destinations Fleet
Financial Statements
Board of Directors Report General Review Financial Result Investment and Financing Shares and Share Capital Personnel Governance Performance of the Divisions Scheduled Passenger Traffic Leisure Traffic Cargo Aviation Services Travel Services Support Services Services and Products Introduction of IFRS rules Short Term Outlook Accounting Principles Consolidated Financial Statements Items Denominated in Foreign Currencies Derivative Agreements Hedging of Fuel Price Risk Fixed Assets and Depriciation Inventories Current Assets Leasing Extraordinary Items Expenditure on Research and Development Appropriations Taxes and Deferred Tax Liability Pension Schemes Comparability of Financial Years Consolidated Income Statement Consolidated Balance Sheet Consolidated Cash Flow Statement Finnair Plc Income Statement Finnair Plc Balance Sheet Finnair Plc Cash Flow Statement Notes to the Financial Statements Shares and Share Capital Shares and Share Capital Share Quotations Dividend Policy and Payment of Dividend Share Option Scheme for Key Personnel Convertible Bonds Board of Directos' Authorizations Government Ownership Share Ownership by Management Share Prices and Trading Investment Analysis on Finnair Proposal on the Dividend Auditors' Report Financial Indicators Turnover by Sector Operating Profit by Sector Calculation of Key Indicators
Finnair and Society
Foundation Sustainable, profitable growth Social reporting improves transparency Wider reporting of environment effects Air transport - a part of modern society Responsibility for personnel Active, loyal personnel No compromises over flight safety An equal, trouble-free working environment Finnair as an employer Personnel strategy takes a new course Development focus on key expertise Responsibility for environment Air transport better than its reputation The entire world is our operating environment Competitiveness measured by environmental impact More efficient sorting and recycling Noise reduced through fleet renewals Responsibility for tourism Sustainable tourism is profitable Holidays consist of environment and culture Cooperation among competitors Ethical rules
|